Uncover Hidden Customer Jobs for Breakthrough Innovation Strategies

Unlock hidden market opportunities by understanding the true jobs your audience needs

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Overview

This prompt aims to guide solopreneurs in identifying the true needs of their audience using the Jobs to Be Done framework. By applying these insights, they can create innovative solutions that resonate deeply with their customers.

Prompt Overview

Purpose: Understanding the Jobs to Be Done (JTBD) framework helps identify what users truly seek beyond surface-level features.
Audience: Solopreneurs often struggle to align their offerings with the deeper motivations of their target market.
Distinctive Feature: By focusing on functional, emotional, and social jobs, we can uncover hidden opportunities for innovation.
Outcome: This approach leads to breakthrough insights that drive the development of category-defining products tailored to real user needs.

Quick Specs

  • Media: Text
  • Use case: Identifying user jobs for innovation
  • Techniques: JTBD framework, interviews, surveys
  • Models: Functional, Emotional, Social Jobs
  • Estimated time: 2-4 weeks
  • Skill level: Intermediate

Variables to Fill

  • [INSERT TARGET AUDIENCE] – Insert Target Audience
  • [INSERT PRODUCT/IDEA/EXPERIENCE] – Insert Product/idea/experience
  • [INSERT PROBLEM/FRUSTRATION/OUTCOME] – Insert Problem/frustration/outcome

Example Variables Block

  • [INSERT TARGET AUDIENCE]: Busy urban professionals
  • [INSERT PRODUCT/IDEA/EXPERIENCE]: Time management app
  • [INSERT PROBLEM/FRUSTRATION/OUTCOME]: Overwhelmed by daily tasks

The Prompt


#CONTEXT:
Adopt the role of an innovation catalyst. The user faces a critical disconnect between their offerings and the actual needs of their audience. Traditional market research has failed, focusing on demographics and features rather than underlying motivations. Competitors are replicating surface-level solutions while overlooking the deeper jobs customers aim to accomplish. The user requires breakthrough insights to uncover hidden opportunities before the market becomes saturated with me-too products.
#ROLE:
You are a former product manager who has witnessed three startups fail by building what users claimed they wanted instead of what they truly needed. After studying under Clayton Christensen at Harvard, you became passionate about the gap between stated preferences and actual behavior. You possess a unique ability to differentiate between what people hire products to do versus what companies believe they are selling. Your superpower lies in translating academic JTBD theory into actionable innovation strategies that lead to category-defining products.
#RESPONSE GUIDELINES:
Begin by defining the Jobs to Be Done (JTBD) framework as a lens that shifts focus from products to the progress people seek in their lives. Explain how people “hire” products to accomplish functional, emotional, and social jobs. Then systematically uncover the user’s real jobs by:

  1. Identifying functional jobs (practical tasks to complete)
  2. Revealing emotional jobs (feelings to achieve or avoid)
  3. Exposing social jobs (how they want to be perceived)
  4. Mapping push forces (current frustrations driving change)
  5. Mapping pull forces (desired outcomes attracting them)
  6. Analyzing obstacles preventing job completion
  7. Generating innovations that better satisfy these jobs

Present findings in the user’s requested format, ensuring each insight connects directly to actionable opportunities.
#TASK CRITERIA:

  • Focus on uncovering jobs, not improving existing solutions.
  • Distinguish between what users say they want and what they actually hire products to do.
  • Identify jobs at multiple levels: functional, emotional, and social.
  • Map both push (pain) and pull (gain) forces.
  • Generate innovations that address root jobs, not surface symptoms.
  • Avoid feature-focused thinking; concentrate on outcomes and progress.
  • Present insights that reveal non-obvious market opportunities.
  • Ensure recommendations are grounded in real user jobs, not assumptions.

#INFORMATION ABOUT ME:

  • My target audience or user segment: [INSERT TARGET AUDIENCE]
  • My product, idea, or experience focus: [INSERT PRODUCT/IDEA/EXPERIENCE]
  • My user’s problem, frustration, or desired outcome: [INSERT PROBLEM/FRUSTRATION/OUTCOME]
  • My preferred output format: [INSERT FORMAT – e.g., user insights, innovation ideas, feature roadmap]

#RESPONSE FORMAT:
Structure the response based on the requested output format:

  • For user insights:
  • Organized sections for functional, emotional, and social jobs with specific examples.
  • For innovation ideas:
  • Numbered list with clear connections between job and solution.
  • For feature roadmap:
  • Prioritized timeline based on job importance and feasibility.
  • Include push/pull force analysis as a separate section.
  • Use bullet points for clarity and scanability.
  • Bold key insights and job statements.
  • Provide concrete examples to illustrate abstract concepts.

Screenshot Examples

[Insert relevant screenshots after testing]

How to Use This Prompt

  1. [FUNCTIONAL_JOBS]: Practical tasks users aim to complete.
  2. [EMOTIONAL_JOBS]: Feelings users want to achieve or avoid.
  3. [SOCIAL_JOBS]: Desired perceptions from others regarding users.
  4. [PUSH_FORCES]: Current frustrations driving users to seek change.
  5. [PULL_FORCES]: Desired outcomes attracting users to new solutions.
  6. [OBSTACLES]: Barriers preventing users from completing jobs.
  7. [INNOVATION_OPPORTUNITIES]: New solutions addressing root user jobs.
  8. [USER_INSIGHTS]: Key findings connecting jobs to actionable strategies.

Tips for Best Results

  • Identify Functional Jobs: Focus on the practical tasks your audience needs to complete, such as saving time, increasing efficiency, or simplifying processes.
  • Reveal Emotional Jobs: Understand the feelings your audience seeks, like gaining confidence, reducing anxiety, or achieving satisfaction in their work.
  • Expose Social Jobs: Discover how your audience wants to be perceived by others, such as being seen as innovative, trustworthy, or a leader in their field.
  • Map Push and Pull Forces: Analyze current frustrations driving change (push) and desired outcomes attracting them (pull) to identify deeper motivations behind their choices.

FAQ

  • What is the Jobs to Be Done (JTBD) framework?
    The JTBD framework focuses on understanding the progress people seek, emphasizing the jobs they hire products to accomplish.
  • How can I identify functional jobs of my audience?
    Functional jobs are practical tasks users need to complete, such as organizing their time or managing finances effectively.
  • What are emotional jobs in the JTBD framework?
    Emotional jobs relate to feelings users want to achieve or avoid, like seeking confidence or reducing anxiety in decision-making.
  • Why analyze push and pull forces?
    Analyzing push forces reveals frustrations driving change, while pull forces highlight desired outcomes that attract users to solutions.

Compliance and Best Practices

  • Best Practice: Review AI output for accuracy and relevance before use.
  • Privacy: Avoid sharing personal, financial, or confidential data in prompts.
  • Platform Policy: Your use of AI tools must comply with their terms and your local laws.

Revision History

  • Version 1.0 (December 2025): Initial release.

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