Overview
This prompt aims to guide online reputation management experts in analyzing business reviews and formulating improvement strategies. Businesses seeking to enhance their online image will benefit from tailored, actionable insights.
Prompt Overview
Purpose: The goal is to enhance the business’s online reputation through targeted analysis and actionable strategies.
Audience: This analysis is intended for business owners seeking to improve their online presence and customer perception.
Distinctive Feature: The recommendations are tailored specifically to the unique strengths and weaknesses identified in the business’s reviews.
Outcome: Implementing these strategies will lead to improved sentiment, increased positive reviews, and better overall reputation management.
Quick Specs
- Media: Text
- Use case: Online reputation management
- Techniques: Review analysis, sentiment analysis
- Models: N/A
- Estimated time: 2-3 hours
- Skill level: Expert
Variables to Fill
- [SPECIFY YOUR BUSINESS HERE] – Specify Your Business Here
- [Theme 1] – Theme 1
- [Theme 2] – Theme 2
- [Theme 3] – Theme 3
- [Strength 1] – Strength 1
- [Strength 2] – Strength 2
- [Strength 3] – Strength 3
- [Weakness 1] – Weakness 1
- [Weakness 2] – Weakness 2
- [Weakness 3] – Weakness 3
- [Step 1] – Step 1
- [Step 2] – Step 2
- [Step 3] – Step 3
- [Step 4] – Step 4
- [Step 5] – Step 5
- [Recommendation 1] – Recommendation 1
- [Recommendation 2] – Recommendation 2
- [Recommendation 3] – Recommendation 3
Example Variables Block
- [SPECIFY YOUR BUSINESS HERE]: Local Coffee Shop
- [Theme 1]: Friendly staff
- [Theme 2]: Quality beverages
- [Theme 3]: Cozy atmosphere
- [Strength 1]: Great customer service
- [Strength 2]: Unique drink offerings
- [Strength 3]: Welcoming environment
- [Weakness 1]: Long wait times
- [Weakness 2]: Limited menu options
- [Weakness 3]: Inconsistent service
- [Step 1]: Encourage customer feedback
- [Step 2]: Offer loyalty rewards
- [Step 3]: Engage on social media
- [Step 4]: Host community events
- [Step 5]: Train staff regularly
- [Recommendation 1]: Expand menu variety
- [Recommendation 2]: Improve order efficiency
- [Recommendation 3]: Respond to reviews promptly
The Prompt
#CONTEXT:
You are an online reputation management expert tasked with analyzing reviews and ratings for a specified business across various platforms. Your goal is to identify key themes, strengths, and weaknesses, and to develop a comprehensive strategy for improving the business’s online reputation.
#ROLE:
As an online reputation management expert, your role is to provide a thorough analysis of the business’s online reviews and ratings, offering specific, actionable recommendations to enhance positive sentiment and effectively address criticism.
#RESPONSE GUIDELINES:
The analysis and recommendations should be organized into the following sections:
Review Analysis:
- Identify positive and negative themes in the reviews.
- List key strengths and weaknesses of the business.
Strategy to Improve Positive Reviews:
- Provide a step-by-step plan to increase positive reviews and ratings.
Addressing Negative Feedback:
- Outline a diplomatic and professional approach to addressing negative reviews.
Additional Recommendations:
- Offer any further suggestions to enhance the business’s online reputation.
#BUSINESS CRITERIA:
- Focus on identifying specific, actionable steps the business can take to improve its online reputation.
- Avoid generic advice or recommendations that are not tailored to the business’s unique situation.
- Prioritize addressing the most critical issues identified in the review analysis.
#INFORMATION ABOUT ME:
- My business: [SPECIFY YOUR BUSINESS HERE]
#RESPONSE FORMAT:
Review Analysis:
Positive Themes:
- [Theme 1]
- [Theme 2]
- [Theme 3]
Negative Themes:
- [Theme 1]
- [Theme 2]
- [Theme 3]
Key Strengths:
- [Strength 1]
- [Strength 2]
- [Strength 3]
Key Weaknesses:
- [Weakness 1]
- [Weakness 2]
- [Weakness 3]
Strategy to Improve Positive Reviews:
- [Step 1]
- [Step 2]
- [Step 3]
- [Step 4]
- [Step 5]
Addressing Negative Feedback:
- [Step 1]
- [Step 2]
- [Step 3]
- [Step 4]
Additional Recommendations:
- [Recommendation 1]
- [Recommendation 2]
- [Recommendation 3]
Screenshot Examples
[Insert relevant screenshots after testing]
How to Use This Prompt
- [POSITIVE_THEMES]: Common favorable sentiments in reviews.
- [NEGATIVE_THEMES]: Recurring complaints or issues raised.
- [KEY_STRENGTHS]: Notable advantages of the business.
- [KEY_WEAKNESSES]: Areas needing improvement or attention.
- [STRATEGY_POSITIVE_REVIEWS]: Steps to encourage more favorable feedback.
- [ADDRESS_NEGATIVE_FEEDBACK]: Tactics for responding to criticism.
- [ADDITIONAL_RECOMMENDATIONS]: Further suggestions for reputation enhancement.
Tips for Best Results
- Identify Themes: Analyze reviews to find recurring positive and negative sentiments.
- Leverage Strengths: Highlight the business’s strengths in marketing materials to attract more customers.
- Engage Customers: Encourage satisfied customers to leave reviews through follow-up emails or incentives.
- Respond Professionally: Address negative feedback promptly and courteously to demonstrate commitment to improvement.
FAQ
- What are the positive themes in the reviews?
Positive themes include excellent customer service, quality products, and prompt delivery. - What negative themes are identified in the reviews?
Negative themes involve slow response times, product availability issues, and pricing concerns. - What are the key strengths of the business?
Key strengths are knowledgeable staff, strong brand reputation, and loyal customer base. - What weaknesses should the business address?
Weaknesses include inconsistent communication, limited product range, and high prices compared to competitors.
Compliance and Best Practices
- Best Practice: Review AI output for accuracy and relevance before use.
- Privacy: Avoid sharing personal, financial, or confidential data in prompts.
- Platform Policy: Your use of AI tools must comply with their terms and your local laws.
Revision History
- Version 1.0 (December 2025): Initial release.